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Refund Policy:

Thank you for choosing our ICU Diagrams subscription service or making a one-time payment to access our extensive graphics library. We strive to provide you with valuable content and exceptional service. However, we understand that circumstances may arise where a refund is requested. Please review our refund policy outlined below:

  1. Weekly and Monthly Subscription Refunds: a. If you subscribed to our weekly or monthly service and wish to request a refund, you may do so within the first 48 hours after the end of the free test trial. b. To initiate a refund, please contact our customer support team with your refund request and provide the necessary details, including your subscription information and reason for the refund.

  2. One-Time Payment Refunds: a. If you made a one-time payment to access our ICU Diagrams library and are dissatisfied with your purchase, you may request a refund within 30 days from the date of purchase. b. To initiate a refund, please contact our customer support team with your refund request and provide the necessary details, including your purchase information and reason for the refund.

Please note the following important considerations regarding refunds:

  • Refunds will be issued in the original form of payment.

  • Processing times for refunds may vary depending on your payment provider.

  • Any access to and use of our graphics following a refund request may result in the cancellation of the refund eligibility.

Exceptions: Please be aware that we do not offer refunds under the following circumstances:

  • If you have exceeded the refund period mentioned above.

  • If you have violated our Terms of Use and/or engaged in any form of misuse or abuse of our graphics.

  • If you have downloaded or used our graphics extensively and request a refund based on personal preference or change of mind.

We reserve the right to deny refund requests that do not meet the conditions stated in this refund policy.

Contact Us: If you have any questions or need assistance with your refund request, please reach out to our customer support team. We are here to address your concerns and provide you with the necessary support.

Note: This refund policy applies solely to the financial aspect of your subscription or purchase. Our Terms of Use and the usage rights of the ICU Diagrams library remain in effect.

Thank you for understanding our refund policy. We appreciate your trust in our services and look forward to assisting you in any way we can.

for understanding our refund policy. We appreciate your trust in our services and look forward to assisting you in any way we can.

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